Najm Conversation Intelligence
Operator workbench / Workspace
Upload · Avaya-ready
14 Oct 2026 · AST
Analysis workspace
03 / Analyse
Select a call to open its transcript, sentiment, SOP compliance and coaching.
CALL-41015 · Incomplete Accident Intake and Dispatch Assurance
جاد ↔ سارة · Arabic (Saudi dialect)
QA 50
Mixed
Open
CALL-40211 · Minor collision report · King Fahd Road
Noura H. ↔ Maha Al-Qahtani · Arabic / English
QA 82
Mixed
Open